Refund Policy for Classes
We get it—plans can change! You can submit a return request for Classes by logging in to your account. We accept returns up to 7 days in advance of the class. We'll issue you a store credit that never expires and that you can use that to book another class or send a Cass gift card to a friend.
Refund Policy for Professional Florist Training and Advanced Design Programs
As licensed by the Massachusetts Office of Private Occupational School Education, Division of Occupational Licensure, these programs have a separate refund policy. Please click here to view the policy.